You can fix this
Likely cause: a tripped breaker
A tripped breaker, including the main, can take out a large part of the house. Reset it once.
Why this happens
A tripped breaker sits in the middle or out of line with the others, and some go fully to OFF. Jefferson County PUD recommends checking your breakers before calling, since a call-out for a problem on the customer's side may carry a charge in some areas. Panels are often mislabeled, so check every handle.
How to fix it
- At the panel, open only the hinged door. Never remove the metal cover behind it; that cover is for electricians. Keep your hands dry and do not stand on a wet floor.
- Look for a handle sitting in the middle or out of line with the others. Some breakers trip all the way to OFF, so check every handle, and do not trust the labels; panels are often mislabeled.
- Stand to the side of the panel and turn your face away. Push the handle firmly to OFF, then back to ON. Do this once.
- If it holds and power is back, you are done.
- If it trips again or will not stay ON, leave it off and call a licensed electrician. See the breaker keeps tripping guide.
When to stop. A main breaker that trips again, or any breaker that is hot or buzzing, means stop and call a licensed electrician.
If this does not fix it, tell the licensed electrician
- Which breaker tripped, whether it was the main, and what area it feeds.
- Whether it held after one reset.
- What was running when it tripped.
Build the full list: what to tell the licensed electrician.
Start this troubleshooter over
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