This one needs a licensed pro
Likely cause: a part inside the fan
Power, switch, chain and remote all check out, so the fault is inside the fan: wiring, a capacitor or a receiver. That is a job for a licensed electrician.
Why this happens
Hunter lists loose wiring, a failed capacitor and the wiring harness among the reasons a fan's motor stops while the light may still work. The Home Depot's fixes for these involve detaching the canopy on a ladder with the breaker off and handling a capacitor that can hold a charge. That is work for a licensed electrician, not a homeowner.
What to do right now
- Switch the fan off at the wall.
- If you can, turn its breaker OFF at the hinged panel door until it is repaired.
- Do not loosen the canopy, open the switch housing or touch the capacitor.
- Call a licensed electrician.
What to tell the licensed electrician
- What works and what does not: light, fan, each pull-chain setting, the remote.
- That the wall switch is on, the breaker is not tripped, and the remote has fresh batteries.
- Whether it stopped after a power outage or storm.
- The fan brand and model from the manual or the box.
- Hunter also lists a motor reverse switch not pushed fully to one side among the causes, so ask the electrician to check it.
Build the full list: what to tell the licensed electrician.
Start this troubleshooter over
Vent, Valve & Volt is published by the team behind FourHome. Browse all FourHome replacement faucet and shower parts on the FourHome Amazon store.