Radiator or baseboard heat not working
Radiator and baseboard heat comes in three kinds: hot-water systems and steam systems that run off a boiler, and electric baseboard heaters. Let's figure out which one you have, how much of the home is cold, and what is safe for you to try. Anything at the boiler itself is a job for a heating pro.
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Every question and answer on this page, in order
Question 1: What do you notice right now?
Pick the first one that fits. A working radiator is hot to the touch, so heat alone is not a warning sign.
- A gas or rotten-egg smell, or I am not sure it is not gas: Emergency: leave now and call from outside
- Smoke or flames: Emergency: leave now and call from outside
- A carbon monoxide alarm is sounding, or someone feels dizzy, sick or has a headache: Emergency: leave now and call from outside
- A burning smell, scorch marks, sparks, or an electric heater or wire that glows red, buzzes or crackles, or an electric heater that keeps getting very hot and shutting itself off: Stop: burning smell, scorching or sparks
- None of these. The heat just is not working: go to question 2
Question 2: What kind of heat do you have?
Electric baseboard heaters are wired into the wall and have no pipes. Hot-water and steam systems both run off a boiler. This Old House says a steam radiator has an air vent on its side, and a hot-water radiator usually has a small bleed valve at the top.
- Electric baseboard heater (no pipes, cable into the wall): go to question 3
- Hot-water radiators or baseboard with pipes, fed by a boiler: go to question 4
- Steam radiators: go to question 5
- I am not sure: go to question 6
Question 3: Have you set the thermostat a few degrees above the room temperature, waited, and checked that the heater's breaker is on?
Cadet says baseboard heaters generally take 30 to 60 minutes to heat a room. A tripped breaker handle sits in the middle or at OFF. Open only the hinged door on the panel.
- Not yet, I am not sure, or the breaker looks tripped: Try this first: thermostat, breaker and airflow
- Yes. The thermostat is up, the breaker is on, I waited, and it is still cold or it heats and then shuts off: Call an electrician: the heater still has no heat
Question 4: How much of the home is cold?
Feel each radiator or baseboard briefly and carefully, since they can be hot.
- Most or all of the radiators or baseboards, or a whole zone of several rooms: Call a pro: heat is out in the whole home or a zone
- Just one radiator or baseboard, and the others are warm: go to question 7
Question 5: How much of the home is cold?
Feel each radiator briefly and carefully. New York City's housing department says steam radiators can reach 220 degrees F.
- Most or all of the radiators, or a whole zone of several rooms: Call a pro: heat is out in the whole home or a zone
- Just one radiator, and the others are hot: go to question 8
Question 6: Does the heater have metal pipes or a water line running to it, or only a cable going into the wall?
- Pipes or a water line: go to question 4
- Only a cable into the wall: go to question 3
- I cannot tell: Call a pro: heat is out in the whole home or a zone
Question 7: Look at that radiator's own hand valve at its base, or the thermostatic valve head if it has one. Is it fully open?
Turn it by hand only and never force it. NYCHA tells residents to turn the knob to the left to open it. A baseboard may have a damper or control louver instead, so make sure that is open too.
- It was shut or partly shut, or I have not checked: Likely cause: a shut valve or blocked heat
- It was already fully open, or someone already bled the radiator, and it is still cold: Call a pro: a radiator or baseboard that stays cold
- The valve is stuck or dripping, or the radiator is leaking water or steam: Call a pro: a radiator or baseboard that stays cold
Question 8: Look at that radiator's hand valve at its base. Is it fully open?
Turn it by hand only and never force it. This Old House says a partly closed valve is often behind a whistling steam radiator and to check that the valve is fully open or fully closed, so for heat make it fully open. Leave the small air vent on the side of the radiator alone.
- It was shut or partly shut, or I have not checked: Likely cause: a shut valve or blocked heat
- It was already fully open and the radiator is still cold, or only partly hot: Call a pro: a radiator or baseboard that stays cold
- The valve is stuck or dripping, or the radiator is leaking water or steam: Call a pro: a radiator or baseboard that stays cold
Possible results
- Leave and callEmergency: leave now and call from outside
- Call a proStop: burning smell, scorching or sparks
- Call a proCall a pro: heat is out in the whole home or a zone
- Fix it yourselfLikely cause: a shut valve or blocked heat
- Call a proCall a pro: a radiator or baseboard that stays cold
- Fix it yourselfTry this first: thermostat, breaker and airflow
- Call a proCall an electrician: the heater still has no heat
Need the words for the phone call? Build a what-to-tell-the-technician checklist, or read when to call an hvac pro.